You can cancel renewal at any time from Billing in your dashboard. Cancellation stops the next charge; you keep paid features until the end of the current billing period. We do not provide partial refunds for unused time unless required by law or stated here.

Plans renew automatically on the same billing cycle. If you were charged for a renewal you did not intend and have not used paid features since, request a refund within 7 days of the charge.

Featured job placements, boosts and credit packs are non-refundable once published or consumed. Unused credits may be refunded within 14 days of purchase.

If a paid feature was materially unavailable due to a Jobcod fault, we will extend your plan, restore credits or refund the affected portion.

Refunds are not provided for accounts or listings removed for breaching our terms, for hiring outcomes, or for change of mind after paid features were used, except where law requires.

Contact billing support through the Contact page or support@jobcod.com with your invoice number and reason. We review requests within 7 business days. Approved refunds return to the original payment method; banks may take 5–10 business days.

Please contact us before filing a chargeback so we can help. Refunds include any VAT charged on the refunded amount and a credit note will be issued.